Esi-Kilanga Bowser-Santiago is a seasoned construction professional with over two decades of experience in design, construction administration, project management, and cost analysis. Currently a Senior Project Manager at Turner Construction Company, she has worked on a diverse range of projects, including hospitals, cruise terminals, corporate interiors and large-scale urban developments.
In an interview with Electrical Business Review Canada, Bowser-Santiago shares her insights on career progression, the role of technology in construction, and the importance of financial management in large-scale projects.
What Were Some Of The Most Challenging And Unique Projects You Have Worked On?
One of the most unique projects I worked on was the New York City cruise terminal. Unlike traditional transit projects like airports or train stations, working on a cruise terminal opened my eyes to marine architecture and the complexities of handling large passenger flows. It was fascinating to see how the design and construction of such a facility impacted travelers’ first impressions of the city.
Another major challenge was working on the Google St. John’s Terminal project, a joint venture between Turner Construction and Structure Tone. This interior fit-out project featured intricate design elements, including an egress stair wall, a feature wall showcasing the building’s history, and a two-story theater. One of the most impressive aspects of the project was the integration of virtual design and construction, which allowed us to create detailed digital models and mockups before actual construction. The use of AI-driven modeling and prefabrication helped us maintain schedule efficiency and quality control.
During my time managing the engineering team at Turner’s main office, I also oversaw over 40 projects ranging from small office fit-outs to large-scale construction efforts. This role required balancing multiple teams, ensuring cost efficiency and maintaining high standards of execution.
How Does Turner Construction Ensure Cost Efficiency And Financial Health Across Projects?
Turner has a unique internal cost department that acts as a bridge between field operations and finance. When I worked in this department, I was responsible for tracking budgets, ensuring projects adhered to contracts, and forecasting financial health. Turner’s system includes detailed monthly reports that provide a clear financial snapshot at any given point.
AI Is Not A Replacement For Human Expertise, It Serves As A Valuable Tool To Enhance Efficiency, Improve Planning, And Reduce Errors.
Consistently reviewing costs and projections, we can determine if a project is falling behind or exceeding its budget. This helps us make timely staffing adjustments, communicate transparently with owners, and mitigate financial risks. Unlike many other companies, Turner’s emphasis on financial tracking allows us to maintain integrity and long-term project success.
What Role Does Technology, Such As AI And Virtual Modeling, Play In Modern Construction Projects?
The construction industry is evolving, and AI is becoming an essential tool rather than a replacement for human expertise. AI helps synthesize information, optimize scheduling and streamline documentation. At Turner, we have embraced AI and virtual design in projects like Google St. John’s Terminal, where we used digital modeling to coordinate complex installations such as the glass-tiled theater walls and mechanical systems beneath seating areas.
Another major technological advancement is the integration of building information modeling and virtual design & construction. These tools allow us to create detailed 3D models that ensure trades are coordinated before physical work begins. Identifying potential clashes early, we reduce costly rework and delays.
Mockups and in-situ tests also play a crucial role. For example, during the Brookfield Place renovation, we tested radiant flooring systems to ensure efficiency in heating and cooling.
Leveraging technology, we can build smarter, more sustainable and more efficient structures.
What Advice Do You Have For Industry Professionals Looking To Stay Ahead In Construction And Project Management?
The integration of AI, sustainable building practices and innovative construction methods are shaping the future. One of the best ways to stay informed is by attending industry conferences where new technologies, materials and methodologies are showcased.
The fundamental way we build hasn’t changed much, but the materials, processes, and coordination techniques are constantly evolving. Understanding financial management, contract negotiations and trade coordination can significantly improve project success.
Lastly, fostering a collaborative work environment is key. At Turner, we emphasize transparency and engagement with owners, design teams and trade partners to ensure smooth project execution. Proactively identifying challenges and implementing solutions early can prevent major setbacks.
What Should Construction Professionals Look Out For In The Next 12 To 18 Months?
The biggest trend to watch is the increasing integration of AI and automation in construction. While AI is not a replacement for human expertise, it serves as a valuable tool to enhance efficiency, improve planning and reduce errors.
The use of prefabrication and modular construction is also on the rise, allowing for faster and more sustainable building practices.
There is a growing emphasis on energy-efficient building solutions, such as radiant heating systems and environmentally friendly materials. Industry professionals should stay updated on these advancements to remain competitive.
Overall, staying informed, embracing technology and continuously refining project management skills will be crucial for success in the rapidly evolving construction landscape.
